Vendor Guide

Everything wedding service vendors need to list services, manage bookings, and grow their business.

Listing Your Services

Create a compelling vendor listing to attract couples and families planning their wedding.

  1. Register for a vendor account and select your service category (venue, catering, photography, decor, etc.).
  2. Complete your business profile with company name, description, service areas, and contact information.
  3. Add your service packages with detailed descriptions, pricing tiers, and what is included in each package.
  4. Upload high-quality photos and videos showcasing your best work from previous events.
  5. Set your availability calendar and preferred communication methods.
Pro Tip

Vendors with complete listings including at least 10 portfolio photos and 3 service packages receive 6 times more enquiries than those with minimal profiles.

Managing Bookings

The Vendor Dashboard provides tools to manage your bookings, availability, and client interactions efficiently.

Availability Calendar

Keep your availability calendar up to date to prevent double bookings. Block off dates for confirmed events, personal time, or seasonal breaks. Clients can only request bookings for available dates.

Booking Requests

When a client requests a booking, you receive a notification with event details, date, budget, and special requirements. Review the request and respond within 48 hours to maintain your response rating.

Booking Confirmation

After discussing details with the client, confirm the booking through the platform. This generates a booking agreement outlining services, dates, pricing, and terms for both parties to acknowledge.

Event Day Checklist

For each confirmed booking, the platform generates a customisable checklist to ensure nothing is missed on the event day. Share the checklist with your team for coordinated execution.

Responding to Inquiries

Quick, professional responses to enquiries are key to winning bookings and building your reputation.

Inquiry Inbox

All client enquiries arrive in your vendor inbox, sorted by date and urgency. Each enquiry includes the client's event type, date, location, budget range, and specific questions.

Response Templates

Create reusable response templates for common enquiry types. Personalise each template before sending to maintain a warm, professional tone. Templates save time while ensuring consistency.

Quote Builder

Use the built-in quote builder to create professional, itemised quotes. Add your services, quantities, prices, and optional add-ons. Clients receive a polished PDF quote they can review and approve.

Pro Tip

Vendors who respond to enquiries within 4 hours are 3 times more likely to win the booking. Enable push notifications to never miss an enquiry.

Portfolio & Reviews

Your portfolio and reviews are the most influential factors in a client's decision to book your services.

Building Your Portfolio

Upload photos and videos organised by event type, theme, or venue. Add descriptions and tags to help potential clients find relevant examples. High-resolution images perform best.

Client Reviews

After each event, clients are prompted to leave a review rating your service quality, professionalism, value for money, and overall experience. Reviews are displayed on your public profile.

Responding to Reviews

Reply to all reviews, both positive and critical. Thank clients for positive feedback and address concerns professionally in response to critical reviews. This shows potential clients you value feedback.

Featured Work

Pin your best work to the top of your portfolio. Featured items appear first when clients visit your profile and are highlighted in search results.

Payments & Revenue

Manage payments, track revenue, and handle financial operations from your vendor dashboard.

Payment Collection

Collect payments through the platform with support for credit cards, UPI, net banking, and international payments. Clients can pay deposits, instalments, or full amounts based on your payment terms.

Revenue Tracking

View real-time revenue dashboards with breakdowns by service type, month, and client. Track pending payments, completed transactions, and upcoming receivables in one place.

Invoicing

Generate professional invoices automatically from confirmed bookings. Customise invoice templates with your branding, GST details, and payment terms. Clients receive invoices via email with online payment links.

Payout Schedule

Funds from completed bookings are transferred to your registered bank account on a weekly cycle. View payout history and download statements for accounting and tax purposes.

Pro Tip

Offering flexible payment plans such as a 3-instalment option increases your booking conversion rate. Clients appreciate the flexibility for high-value services.

Marketing Tools

Grow your business with the platform's built-in marketing and promotion tools.

Promoted Listings

Boost your listing visibility with promoted placement in search results and category pages. Set a daily budget and target specific regions, event types, or budget ranges for maximum ROI.

Seasonal Offers

Create time-limited offers and discounts for wedding season, off-peak periods, or special occasions. Promotional badges appear on your listing to attract attention.

Analytics Dashboard

Track how many people view your profile, click through to your packages, send enquiries, and convert to bookings. Identify which services and photos drive the most engagement.

Referral Programme

Earn credits when you refer other vendors to the platform. Referred vendors who sign up and complete their first booking generate a referral bonus for you.

Still Need Help?

Our vendor support team is here to assist you. Reach out and we will get back to you within 24 hours.

Contact Vendor Support