Privacy & Data Protection

Your data rights, the privacy laws that may apply to you, and how to make a request.

Your Data Rights

Data Subject Rights

  • Right to Information: Transparent data processing notices
  • Right of Access: Request a copy of your account and profile details
  • Right to Rectification: Update incorrect information
  • Right to Erasure: Delete your account and data
  • Right to Portability: Receive your account and profile details as JSON, by email

Legal Basis for Processing

Consent

Profile creation, marketing communications, and optional features

Contract Performance

Service delivery, matching algorithms, and communication features

Legitimate Interest

Fraud prevention, security monitoring, and service improvement

CCPA Consumer Rights

Right to Know

Request information about what personal data we collect, use, and share

Right to Delete

Request deletion of personal information we have collected about you

Right to Opt-Out

Opt-out of the sale or sharing of your personal information

Important Notice

We do not sell personal information. How we share data is described in section 4 of our Privacy Policy.

Data Processing & Security

Data Categories We Process

Identity & Contact

Name, email, phone, address, date of birth

Profile Information

Personal preferences, photos, family details

Usage & Analytics

Platform interactions, search patterns, preferences

Verification Data

ID documents, live photos, background check & clearance records

Security Measures

Encryption

HTTPS (TLS 1.2 or later) for your connection to our site

Access Control

Role-based access to our administrative tools, and row-level security in our database for member accounts, profiles and messages

Monitoring

Automated health monitoring that alerts our team, and a firewall on our servers

Backups

Daily database backups, encrypted with AES-256 and stored separately from our servers

Laws That May Apply to You

Which of these applies depends on where you live. Section 13 of our Privacy Policy explains the rights that apply where you live.

India

Digital Personal Data Protection Act, 2023, and the Information Technology Act, 2000 with its 2021 Rules

European Union, EEA and UK

General Data Protection Regulation (GDPR) and the UK GDPR

California

California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA)

Questions About Your Data?

Send them through our Privacy & Grievance form, which goes to our Grievance Officer.