Certifications & Compliance
ISO 27001
Certified
GDPR
Compliant
CCPA
Compliant
SOC 2 Type II
Certified
How We Protect Your Data
256-bit Encryption
All data transmitted between your device and our servers is encrypted using industry-standard AES-256 encryption.
Secure Data Storage
Your data is stored in encrypted databases with multiple layers of security and access controls.
Access Control
Strict role-based access ensures only authorized personnel can access your data, with full audit logging.
Security Monitoring
Our security team monitors systems for suspicious activities and potential threats.
Disaster Recovery
Multiple backup systems and disaster recovery plans ensure your data is always safe and recoverable.
Vulnerability Testing
Regular penetration testing and security audits by third-party experts to identify and fix vulnerabilities.
Your Data Rights
Under GDPR and CCPA, you have the following rights regarding your personal data:
Right to Access
Request a copy of all personal data we hold about you
Right to Rectification
Correct any inaccurate or incomplete data
Right to Erasure
Request deletion of your personal data
Right to Portability
Export your data in a machine-readable format
Right to Restrict Processing
Limit how we use your data
Right to Object
Object to certain types of data processing
To ask for your data or delete your account, use the Quick Actions in our Privacy Policy. For anything else, use the .
Data We Collect & Why
| Data Type | Purpose | Retention |
|---|---|---|
| Profile Information | Matchmaking and profile display | Until account deletion |
| Contact Details | Account recovery and communication | Until account deletion |
| Photos | Profile display and verification | Until deletion request |
| Messages | Enabling communication | Deleted when your account deletion completes (30 days after you ask), for the other member in the conversation too |
| Usage Data | Service improvement | 12 months (anonymized) |
| Payment Info | Processing transactions | Payment and invoice records are kept, as tax law requires, until 31 March of the eighth financial year after the payment |
Protect Your Account
Questions About Your Data?
Send us a privacy question, a request about your data or a complaint through the Privacy & Grievance form.